Growing Pains

Being one of the busiest house cleaning companies in Vegas doesn't come without a price.  Sometimes our maid or a team of maids calls out for personal reasons.  Other times our clients cancel at the last moment - for example, due to a flu.  Whenever that happens, all of our teams have to make adjustments and suffer a bit - from too much work.  Or, not enough work.  

On a bright side of things, it just emphases the very fundamental fact that this is a people's business. It's very hard to replace the care and the love that our staff puts into making our clients' homes beautiful and stress-free. It's just as rewarding for the clients as it is for us. 

How To Spot An A-Player

How To Spot An A-Player

Every employer has her own definition of the ideal employee.  But most would probably describe an A-player as: intelligent, dedicated, energetic, independent, focused, organized, kind, and with excellent communication skills.  Do these employees exist?  This morning I spent an hour on the phone with Sears’ representatives trying to understand why they kept canceling my online order for clothes dryers.  They had no explanation.  And no solution...